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Links: Volcanoes
Computer freezes after startup
Q.
I was given a computer with windows xp on it but no disks. It has worked fine except at first when i signed up for the internet with a number of providers i could only get 1 or 2 pages and then it would disonect, I was told i might have a viris. Found a disk that give me a virus cheker antispam etc and installed it. Now when i starup i get as far as the desktop and icons but as soon as i try to access the programs the computer freezes and i have to switch it of at the plug socket. Any ideas of what to do would be appreciated
A.
What exact product was that? Were you able to run any of the checks, or did the system start freezing before you could even do that?
See if the system will run if you boot Windows in Safe Mode. (you get to the safe mode boot option by hitting the F8 key as your computer is starting up). When Windows boots into Safe Mode, it loads only a bare minimum of drivers, processes/programs, etc., but that will at least get you to a place where we can do some initial looking around and troubleshooting.
Thanks for info. Installed wincleaner utility suite but froze after this before checking. Tried the safe mode you said but just got list of drivers etc. Tried safe mode with command prompt and entering command sugested at microsoft support but no command prompt came up. Tried it on my friends computer which i am using. Instructions worked fine. Any more ideas?
It's normal to see that list of drivers when you're booting into Safe Mode. On some systems however, this phase of the safe mode boot process can take a very long time, causing you to think that the system has frozen. Try it again, but this time just let the system sit and think about things for a longer period of time. Also- watch the hard drive's activity light on the front of the machine and listen for the grumbling sounds of hard drive activity; if you can see or hear even occational indications of activity, the system may not really be hanging.
Thanks for advice. Left the computer running and system restore came up. Found this at microsoft support %systemroot%\system32\resore\rstrui.exe and typed in after command prompt. Computer back at work
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Q.
I don't know where to go from here but this is what is happening on my pc. I have a compaq (yeah I know but it was given to me) and it had windows 98 installed on it. As soon as I got it I added 128 megs of RAM, replaced the phillips cd write drive with my Sony write drive, and added a lynksis wireless internet adapter for the cable modem. I also created a start up disk, then reformatted my hard drive, and installed windows 2000 Pro. Everything seems to go alright until I try to play any type of audio or video file in either winamp, media player9, or another generic playbackk system that came with the 2000 application. Everytime i try to play something, within a few seconds, the pc freezes up and I can't do anything except physically shut down and power up. Any ideas as to what could be causing this? I'm lost at this point and have never experienced this before. It only seems to happen when I try to play audio files of any sort. I have tried switching out memory card but that didn't change anything.
Thanks for any advice anyone could give!
A.
What sound card does that system have? Find out what sound card, and seek out the manufacturer's webpage, and download the latest drivers for it, (be sure you get drivers compatible with Windows 2000!!), install them, and see if that fixes it.
If you have problems locating the drivers, or figuring out what sound card you have, let me know, I'll see if I can help.
Good luck, let me know how you fare.
Identify the model number of the Compaq, head off to HP's driver download section and search for Windows 2000 drivers for it if the thing has onboard audio. While you're there, make sure you obtain any motherboard chipset drivers and those for other components as well. Your system is quite likely using generic, inbuilt Windows drivers.
If it has an add-in soundcard, get drivers for it from the card manufacturer's website. You'll still need to ensure that you're using the appropriate chipset drivers though.
If there are no Windows 2000 drivers avaialable for the system you might just be out of luck. Compaq were never very hepful to their customers with regard to ensuring that drivers were made available for Operating System upgrades. Large 'name brand' companies seldom are. They'd rather you purchased another PC from them instead
Q>
I have no idea why, but after I leave my computer for about 15 or 20 minutes, the screen freezes. The screen goes black with 3 groups of skinny, close-together vertical white lines. The lights on my computer are still green and not orange, so it hasn't shut itself down. All I can do is turn my computer off and back on in order to get back to normal. I have the screen saver, sleep, and hybernate all turned off.
I can't think of anything I would have done to cause this. All I know is that after I came back from a 3 week vacation (probably the longest I've left my computer turned off) it started doing this. I can't recall any viruses that I've come across.
I have a Dell Dimension 4100, Pentium 3 processor at 800MHz, a 128MB 133MHz SDRAM, and I'm using Windows ME. And no, the hard drive isn't full.
A.
it overheating, Are you a hot Climate!!
,shutdown,open the case ,check cpu fan for dust,the powersupply fan for dust ,leave the case cover off and if possiable place a table top fan so it blowes into the case .
If you know you way arounf the BIOS ,go in and check the section telling the Temp of the cpu and the case temp !
if the computer lights are still go then it sounds like your monitor may be taking the plunge... just a thought....... when the monitor goes black try things like Ctrl+Alt+Del+Del to see if it restarts the comptuter, if so then I would look into the monitor situation. Im an expert by no means so dont hold me to it ... hope it helps
Have you tried turning the monitor off and back on? We've got a TV (same design idea) that loses all its color at random times, and I turn it off and back on and it fixes it.
__________________
www.uncreativelabs.net
Old computers are getting to be a lost art. Here at Uncreative Labs, we still enjoy using the old computers. Sometimes we want to see how far a particular system can go, other times we use a stock system to remind ourselves of what we once had.
I did a little test. I turned off my monitor and left the computer alone for a while. I came back, turned on the monitor and the screen was still black with the white lines. So the problem isn't the monitor. And to make a note... This problem happens after I don't move the mouse for a straight 15 or 20 minutes. I could be on the computer all day long and not have this happen as long as I move my mouse every 10 minutes.
Just incase it isn't clear... that little test I did... I was using the computer and it was acting fine- I was moving around the mouse and doing whatever. Then I turned off the monitor and left the room for about 30 minutes. Came back, turned the monitor on, and the screwy blank screen with lines came up... instead of the way the screen looked before I turned the monitor off.
So regardless of how the monitor is being used, my hard drive hates it when the mouse sits still.
As far as the fans and the temp. of the computer... the computer doesn't feel warm to the touch. If the fans weren't working properly would the computer feel warm?
Maybe... Maybe not. You're better off checking heat by putting your hand in the air current behind the power supply.
I'm not sure it's overheating, but if you only have a processor fan and power supply fan, it very well could be.
__________________
www.uncreativelabs.net
Old computers are getting to be a lost art. Here at Uncreative Labs, we still enjoy using the old computers. Sometimes we want to see how far a particular system can go, other times we use a stock system to remind ourselves of what we once had.
well I actually sat down and waited for my computer to act up. After 23 minutes a window came up and said that within 15 seconds your computer will go into Stand By (or some phrase similar to that). BUT... when I go to power options I have the monitor, hard disks, and hybernate all turned off. There isn't a spot for "stand by" in my power options window.
Am I missing something here??
And after the computer supposedly goes into stand by the funky lines apear and when I move the mouse nothing happens. When I hit keys on the keyboard nothing happens. And nothing happens when I hit Ctrl Alt Del. I have to actually hit the reset button in order to get the computer to turn off and come back on normal.
And when I say I have the monitor, hard drive, and hybernate turned off I mean that I have the monitor and hard disks set so that they should never turn off and I have hybernate set so that it should never come on.
so your power saving options are set not to go into standby, but it goes anyway?
Maybe you should check for spyware etc:
try adaware free version from here: http://www.lavasoft.de/
spybot search and destroy: http://www.safer-networking.org/en/download/index.html
Update them, then scan your computer and see if you find anything.
Do you have antivirus software? If so update it, or try an antivirus scan online: http://www.pandasoftware.com/active...n_principal.htm
Good luck
Q
Help. Computer freezes new cpu & mobo
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I have a new D850GB mobo with a 1.7 Ghz CPU.. 423 socket. got everything installed in it updated the bios and every driver that i could find but if i do anything like open IE or jsut a folder it locks up. if i jsut leave the PC on it's fine. I've tried everything from changeing the AGP card modem and put 2 new fans in the tower and it's still freezing up.. Anyone ahve any other ideas what the problem could be. Should also add that this is a brand new Mobo and processor.
A
1. What operating system?
2. Is the OS install fresh, or are you using a drive that already had Windows on it?
3. Do the problems occur when you boot into safe mode?
What's your power supply wattage?
Windows XP PRO SP1
freezes in safe mode
fresh install of windows yes windows was installed on the HD b-4
also tried with a new 120 gig HD w/ 8mb cache
250 watt power supply
one thing i did notice
intel active monitor is reading zone1 ,which i have no idea what part of the mobo it is, says that it is hot, like 179 i THINK i could b wrong. dont want to run that puter and ruin something.
one think i did come to realize is that the 2 AGP cards that i used where both 8x agp which my mobo wont handle. but i'm not sure if the agp card's where 4x capable or not. went to the website and all it listed was 8x
If you mean that Windows was already installed on the HDD, then the HDD was installed in the system, then that's the wrong way around to do things. Format and install again if that's the case. Windows XP does NOT handle motherboard change at all well!
it was a fresh install of windows when i put the HD in
Step 1: Check for hardware issues such as overheating (fans not working, heatsinks not attached firmly etc) or cards/RAM etc not firmly seated in their slots.
Also if you have more than 1 RAM module, especially if they are different brands, try using one at a time in Slot 1 to check if you have RAM incompatibilities.
Step 2: There's an almost infinite number of possibilities why your system could be acting like this, especially if you've installed everything at once.
Strip your system back to a 'bare-bones' system, with just your RAM, display card, hard drive and primary optical drive installed, and all onboard devices disabled in BIOS. Do a clean install of Windows.
Add your devices one by one, creating a System Restore checkpoint before each addition, and installing them correctly. This includes enabling your onboard devices. Check for stability after each addition.
Add your software programs one by one, again creating a checkpoint before each addition, and testing for stability before proceeding to the next.
Following that process will enable you to identify where the problem is coming from.
Was that a fresh install of Windows on the hard drive when you put it in, or a fresh install of Windows after you put the hard drive in?
formatted HD B-4 i put it on newmobo.
the only thing that i ahve installed on the mobo is my modem and vid card.
i've tried doing it one by one createing a restore point after insalling each device and driver and it still didnt work..
the mobo not supporting 8x agp and the vid card as far as i kno is only 8x agp, would that cause it to heat up and freeze?
all fans are working and heat sinks seated properly..
does ne1 know what "zone 1" or how they zone or where i can find which part of the mobo is.. intel active monitor is saying zone one is running hot..
memory is matched pair and it's RDRAM so i cant install one stick at a time..
You're still not being clear with the info asked for, I'm afraid.
Did you install Windows XP on the hard drive before connecting the Hard drive to the mew motherboard? If so, this is the incorrect order of procedure. Windows XP should be installed to the hard drive AFTER it is fitted to the new motherboard. A motherboard change is seen by XP as 'being changed to a new system', and you run a high risk of things not working correctly, or even Windows refusing to boot.
If your display card is 'backwards compatible' then there should be no problems. Most AGP 8x cards are backwards compatible with AGP 4x, 1.5 volts.
I'm sorry, but I'm unaware what the Intel utility is reporting, I'm afraid.
prob fixed was a bad CRIMM
but now it's not recognizeing my cd burner
Q.
Computer Freezes if you look at it
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Well, that is what the teacher told me. This is an old computer running Win98 and it keeps freezing. She tells me that it freezes when she submits her attendence (the program here is called Winschool) or when she checks her e-mail (Outlook) or does anything. If she has more than one program/window open, then it freezes. I have already been in the computer to boost the RAM (I only added 32, that was all I had at the time) It made some improvements. SO far I have it stable enough to send out this plea for help. Anyone?
A
Claiming that your operating system is the best in the world because more people use it is like saying McDonalds makes the best food in the world.
Right click on "My Computer" then select performance- see how many resources are available, it is best to have it over 80% if you can and when it is 50% or less it will run like a dog. Go to Start/Run and type "msconfig", click on "Startup" then uncheck any uneeded apps from hoggin RAM at the startup of the pc- some easy ones to take out are MS Office, Corel, AIM, AOL, MSN, etc... these can be run whenever she wants but they do not need to take up resources by running in the background.
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